Shippit Blog | eCommerce - Shipping - Growth

Why Click and Collect Is a Must-Have for Retail

At the intersection of the convenience of online shopping and the immediacy of buying in-store, click and collect's popularity as a check-out option is here to stay. Find out why it's a must-have and how to launch a compelling click and collect offer.

Customer Experience

The Battle for Customer Loyalty Post-COVID

Whether you’ve gained or lost customers during the COVID-19 reshuffle, you should see 2021 as an opportunity to sharpen your loyalty offer. Here's how you can solidify customer loyalty in the new year.

Why International Shipping is Key to eCommerce Growth

If you’re not looking at the international eCommerce market for growth, you might be missing out. Here are some key questions you should consider before turning on international shipping.

Thought Leadership

How to win – and keep – customers in 2021

Determining what your customers actually need – not what you think they want - will help you ensure long-term business resilience and success.

Thought Leadership

Don’t get hooked on the performance media drug

Instead, plan media investment to build your brand for the long term, ultimately multiplying your ROI.

Customer Experience

4 Retail Trends to Look out for in 2020

We keep a close eye on what’s happening with retail trends in Australia and around the world. This is what we think will be big this year.

Why the Best eCommerce Web Design Might be Minimalist

Great eCommerce web design is about giving your customers what they want without overwhelming them with unnecessary options and information.

Alternatives to migrating to Magento 2 | Infographic

Support for Magento 1 will end in June 2020. Here's a comparison of your eCommerce platform alternatives.

Customer Experience

Returns Policy Best Practices for Customer Loyalty

Return requests are an inescapable part of running a retail business but they can also be an opportunity to make your returns policy work harder for you.

Customer Experience

The Best Delivery Options to Reduce Cart Abandonment

Cart abandonment can be incredibly frustrating for eCommerce retailers. Some are unavoidable but cart conversion is also impeded by unexpected shipping costs, unsatisfactory delivery options or a confusing check out process.

2019: A Year in Review

Merchants using Shippit grew three times faster than the broader Australian online retail market this year so we couldn’t be prouder to share some of the things we’ve done to also make 2019 a massive year!

Delivery Tracking 101: Everything You Need to Know

Delivery tracking is a key part of the way customers experience your brand. Make that interaction count!